82.2 Activities of call centres

Subcategories of 82.2 Activities of call centres

• 82.20Activities of call centres

  This class includes the activities of: - inbound call centres, answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints - outbound call centres using similar methods to sell or market goods or services to potential customers, undertake market research or public opinion polling and similar activities for clients

Other CAE Rev 3 codes under 82.2 Activities of call centres

• 82.1Office administrative and support activities
• 82.3Organization of conventions and trade shows
• 82.9Business support service activities n.e.c.

Frequently asked questions

What is CAE Rev 3 82.2?

CAE Rev 3 82.2 is "Activities of call centres". This class includes the activities of: - inbound call centres, answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints - outbound call centres using similar methods to sell or market goods or services to potential customers, undertake market research or public opinion polling and similar activities for clients

What does CAE Rev 3 82.2 include?

82.2 Activities of call centres contains 1 direct subcategory: 82.20 Activities of call centres.

How does CAE Rev 3 82.2 map to other classification systems?

82.2 Activities of call centres has equivalents in NACE Rev 2 (82.2). These crosswalks let you translate this code between CAE Rev 3 and 1 other classification system.

What is the parent category of 82.2?

82.2 Activities of call centres sits under 82.2 Activities of call centres in the CAE Rev 3 hierarchy.