European Skills, Competences, Qualifications and Occupations - OccupationsInternational Standard Classification of Occupations 2008
ESCO Occupations 1242d99a-47f1-4a62-b884-33746db8a6ca to ISCO-08
Crosswalk mapping from ESCO Occupations 1242d99a-47f1-4a62-b884-33746db8a6ca "ICT help desk manager" to ISCO-08. 1 official equivalence.
ESCO Occupations 1242d99a-47f1-4a62-b884-33746db8a6ca in ISCO-08
Each entry is an official equivalence edge. Click to see the full ISCO-08 definition, hierarchy, and its own crosswalks.
Reverse direction: ISCO-08 to ESCO Occupations
About ESCO Occupations 1242d99a-47f1-4a62-b884-33746db8a6ca
1242d99a-47f1-4a62-b884-33746db8a6ca ICT help desk managerICT help desk managers monitor the delivery of technical support services to clients according to the predefined deadlines. They plan and organise the user support actions and troubleshoot ICT problems and issues. ICT help desk managers supervise the help desk team ensuring that the customers get the appropriate feedback and support. They also participate in developing customer service guidelines and in reinforcing the team.