European Skills, Competences, Qualifications and Occupations - OccupationsInternational Standard Classification of Occupations 2008
ESCO Occupations 580c98d4-fb97-4597-864c-54140f058f1b to ISCO-08
Crosswalk mapping from ESCO Occupations 580c98d4-fb97-4597-864c-54140f058f1b "call centre quality auditor" to ISCO-08. 1 official equivalence.
ESCO Occupations 580c98d4-fb97-4597-864c-54140f058f1b in ISCO-08
Each entry is an official equivalence edge. Click to see the full ISCO-08 definition, hierarchy, and its own crosswalks.
Reverse direction: ISCO-08 to ESCO Occupations
About ESCO Occupations 580c98d4-fb97-4597-864c-54140f058f1b
580c98d4-fb97-4597-864c-54140f058f1b call centre quality auditorCall centre quality auditors listen to calls from the call centre operators, recorded or live, in order to assess compliance with protocols and quality parameters. They grade the employees and provide feedback on the issues that require improvement. They interpret and spread quality parameters received by the management.